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Thorough Commitment to "Customer First"
The reason Commit Ginza is chosen
lies in our thorough commitment to "Customer First."
Let us explain how we achieve this.
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- About Commit Ginza
About Commit GinzaAbout us
Reasons Why We Can Achieve
"Customer First"
The Presence of Appraisers with Extensive Experience
Watch appraisers are required to have the ability and experience to accurately assess the current market value of watches.
It is necessary to price watches based on a wealth of information, including market trends, price differences due to condition, brand and manufacturer trends, and changes in popularity and trends. How many watches an appraiser has seen and how much they have studied them is key.
Appraisers who neglect this will offer prices lower than the market value, missing out on purchases. Also, if they try to sell at a high price and fail, they will lose the customer's trust and won't gain repeat customers, leading to no positive outcomes.
On the other hand, our appraisers are diligent and genuinely dedicated to our customers. As a result, we have achieved a repeat customer rate exceeding 80% and over 2,000 Google reviews (4.9 stars). These figures, without needing much explanation, are surely proof of our 【safety】 and 【trust】.
This "presence of appraisers" is the primary reason why we achieve "Customer First."
Securing Watch Buying and Selling Routes
To achieve "Customer First," it is necessary to "establish a stable management foundation." In other words, "securing buying and selling routes" is essential.
As mentioned earlier, our store serves a large number of repeat customers and customers introduced by others. We receive daily requests such as "I want to be contacted when XX arrives (I want to buy)" and "I want to sell XX depending on market conditions." In this way, having many needs for both "selling" and "buying" means "securing buying and selling routes," which leads to establishing a stable management foundation.
Our Original "Consignment Sale" System
Our "consignment sale" system maximizes customer profit.
This "consignment sale" system uses Commit Ginza's valuable customer data and sales power, cultivated since its founding, to find potential buyers. Once a buyer is found, we purchase the watch and pay the customer.
This system, which has no inventory risk, can maximize the amount paid to customers, making it essential for achieving "Customer First."
A Word from the Store Owner
Store Owner / AppraiserYasuharu AbeYASUHARU ABE
Graduated from Tokorozawa Kita High School. Graduated from Chuo University, Faculty of Law.
He handled high-end watches for over 10 years at a renowned store in Ginza and opened Commit Ginza in January 2016. To date, he has appraised over 50,000 high-value watches, and has deep knowledge of vintage Rolex and rare Patek Philippe timepieces.
Message
A watch is a precious asset to our customers, and each one is a unique and special timepiece. Rather than hastily selling it, I believe you should consult with several stores and find one that will handle it with care. Of course, when purchasing, if you buy from a reliable and trustworthy store, you are sure to find a lifelong watch. Choosing a store is not easy, but please feel free to consult with us first.
A Word from the CEO
President and CEOYuki OtsuYUKI OTSU
Born in 1990. After graduating from Seiritsu Gakuen High School, he had a successful career as a professional soccer player for Kashiwa Reysol, Borussia Mönchengladbach, VVV-Venlo, Yokohama F. Marinos, and Jubilo Iwata. After retiring, he became the President and CEO of Commit Inc., which operates the luxury watch specialty store "Commit Ginza."
Message
As a professional soccer player, I have always strived for results on the pitch and burned with a passion for victory. From the J-League to the European stages in Germany and the Netherlands, I learned the truth that "compromise yields no results." Now, that field has shifted to "business," but my fundamental drive remains unchanged. I am not afraid to take on challenges and always look one step ahead, aiming to deliver experiences that exceed expectations. There is no compromise in the quality of service, speed, or sense of security. We believe that we are not just providers, but partners who create the future together. We will continue to evolve and remain the "preferred choice" for our customers.