Point Service Terms

Commit Co., Ltd. (hereinafter referred to as "the Company") provides a point service (hereinafter referred to as "the Service") to customers who purchase or sell products at the stores and online shops operated by the Company (hereinafter collectively referred to as "our store") in accordance with these Point Service Terms.

Article 1 (COMMIT OFFICIAL CLUB Membership Registration)

1. The Company may refuse membership applications from those whose membership qualifications have been revoked in the past or whom the Company otherwise deems unsuitable.
2. When registering, please carefully check the entry instructions and enter the necessary information in the designated form. Please register with true and accurate information.
　The Company shall not be held liable for any damages incurred by the customer due to falsehoods, errors, or omissions in such information, except in cases where the fault lies with Commit Ginza.
3. Only those residing in Japan may register for membership. Additionally, membership registration under a company name is not permitted.

Article 2 (Service Eligibility)

Those eligible for the service are customers who have joined the COMMIT OFFICIAL CLUB.

Article 3 (Change of Registration Information)

If there are any changes to the information registered as a member (hereinafter referred to as "Registration Information"), please update your Registration Information promptly.
The Company shall not be held liable for any damages incurred by the member due to a failure to update Registration Information, except in cases where the fault lies with the Company.
Furthermore, even if changes are made, transactions already in progress prior to the change will be conducted based on the information before the change.

Article 4 (Point Issuance and Expiration for Product Purchases or Sales)

1. The Company will award points to customers who purchase or sell products at our store.
2. The conditions for awarding points are as follows:
[1] Points will be awarded within 24 hours after the sales contract for the product is concluded.
[2] If the sales contract for the product is retroactively deemed not to have been concluded, the points will be voided.
[3] If a cancellation or return occurs, the points will be voided.
[4] If an order is changed, the number of points awarded will be recalculated.
[5] Point issuance does not apply to the use of service vouchers from the point exchange list.
3. The expiration date for points is 2 years from the last transaction. If a new transaction is completed and points are awarded before the expiration date, the expiration date will be extended for 2 years from that date.
　If the expiration date passes, all awarded points will be forfeited.
4. The expiration date for points awarded under Article 4, Paragraph 1 may be determined at the Company's discretion, regardless of the provisions in Article 4, Paragraph 3.

Article 5 (Point Issuance and Expiration for Campaigns and Events)

The Company may award points to customers who participate in campaigns or events at our store. In such cases, the number of points and conditions will be announced on our website at any time.
For customers who have not joined the COMMIT OFFICIAL CLUB on the day of their transaction, if they join within 7 days after the transaction, points will be awarded retroactively.
If membership is not obtained within the designated period, points will not be awarded under any circumstances.

Article 6 (Use of Points)

You can select and use your preferred items from the point exchange list. However, points cannot be exchanged for cash under any circumstances.
Exchanges for various gift vouchers (¥10,000, ¥20,000, ¥30,000 discounts) can be used for product purchases from the day after the points are awarded.
No change will be given under any circumstances.
*For other items, points can be used on the day of the transaction.
If a refund is required from the Company to the customer due to an order change, cancellation, return, or out-of-stock item, the points used will be returned prior to any cash refund.

Article 7 (Checking Point Balance)

You can check your point balance as follows:
・After logging in from the "Login" button at the top of the Commit Ginza website, you can check it from the "Check Points" button.

Article 8 (Use of Points by Third Parties)

Members are responsible for managing their own IDs and passwords used to access their accounts, such as by changing them periodically so that they are not known to others.
Even in the unlikely event that a customer's COMMIT OFFICIAL CLUB ID and password are used by a third party, if it is confirmed that they match those registered, it will be treated as use by the customer, and the points used will not be returned.
Even if a member's account is used by a third party other than the member due to theft, unauthorized use, or other circumstances, the Company shall not be held liable for any resulting damages, except in cases where the fault lies with the Company.

Article 9 (Prohibition of Transferring Points)

Customers may not allow others to use the points they hold, transfer them, assign rights, or share points between members.
Furthermore, points cannot be inherited.

Article 10 (Suspension of Service)

If a customer falls under any of the following, the Company may suspend the service and cancel all or part of the points held by the customer:
・If there is any fraudulent activity, or if the Company deems it inappropriate.
・If the customer causes damage to our store.
・If the member engages in behavior that violates laws or these Terms.

Article 11 (Handling of Personal Information)

The Company handles personal information obtained regarding the member's use of member services appropriately in accordance with the Company's Privacy Policy (as follows):
Please see here.

Article 12 (Service Notifications)

By joining the COMMIT OFFICIAL CLUB, you are deemed to have consented to receive notifications (email notifications) from the Company.
If you do not require these, please contact us immediately and let us know.
The Company shall not be held liable for any damages incurred by the customer due to our notifications, except in cases where the fault lies with Commit Ginza.

Article 13 (Disclaimer)

The Company accepts no liability for any of the following, regardless of the reason:
(1) Compensation for damages or disadvantages caused by using or being unable to use the service.
(2) Compensation for damages or disadvantages caused by service interruptions, delays, cancellations, loss of data due to communication line or computer system failures, or unauthorized access to data.
(3) Compensation for damages or disadvantages caused by third-party use.

Article 14 (Modification of Terms)

The Company may change these Terms within a reasonable scope. However, when changing these Terms, we will notify you in advance on our website.

Article 15 (Termination of Service)

The Company may terminate the service by notifying customers in advance. Even if there is a point balance at the time of service termination, all points will be forfeited upon termination.