Last time, we talked about the maintenance of IWC, Vacheron Constantin, Hublot, Audemars Piguet, Omega, and Cartier, but this time we would like to introduce the customer centers of the brands listed in the Men's Brand List on the Commit Ginza website . Since this is a long article, we will divide it into three parts, and introduce six brands each time, so we hope that it will be useful for maintaining your beloved watch.

Now, let me introduce you to the second part.

*All estimated prices include tax.

7. Jaeger-LeCoultre

Jaeger-LeCoultre, which has been part of the Richemont Group since 2000, can receive the same maintenance as a domestic genuine product even if it is a parallel import, as long as the watch itself is genuine. After the overhaul, a repair warranty is provided for two years.

Additionally, in 2019, they launched a service called the Jaeger-LeCoultre Care Program . This program provides information, advice, and services about your watch, as well as extending the international warranty for up to eight years (for watches whose international warranty is still valid), so if you buy your watch from an authorized store, it's a good idea to register.

Jaeger-LeCoultre offers permanent repairs and accepts maintenance even for old models. If a part is not available, the company will create it, which gives customers peace of mind.

 [Contact] Richemont Japan Ltd. Technical Service
 [Telephone] 03-5639-7239
 [Address] MSC Fukagawa Building No. 2, 2-9-8 Saga, Koto-ku, Tokyo 135-0031

[Overhaul basic fee]

・Mechanical watches from 77,000 yen
・Complication models (including chronographs) from 99,000 yen
・Grand Complication Model: From 187,000 yen
・Quartz \47,300~

【home page】

Jaeger-LeCoultre

【archive】

As an aside, it is possible to obtain the archives of Jaeger-LeCoultre, but only for watches that are more than 20 years old and are table clocks. You can obtain the archives by providing photos of the watch and movement, the number engraved on the back cover, and the number engraved on the movement. If you have lost your warranty, we recommend that you consider obtaining the archives.

About Archive Applications

⑧Chanel

Chanel offers a repair service and a two-year warranty from the date of purchase. Please note that a warranty issued overseas is only valid if you purchased the item yourself.

In addition, if your watch has been repaired or serviced by a service other than Chanel's, it will not be covered by the international warranty. This also applies if replacement parts that do not meet Chanel's standards are used. There is no charge for the estimated cancellation, but you will be responsible for the return shipping fee.

If you would like your watch serviced, you can also take it to a Chanel boutique , Chanel Fine Jewelry boutique or an authorized Chanel watch retailer for repairs.

Chanel

 [Contact] Chanel Repair 
[Telephone] (Individual) 0120-935-191 Weekdays 10:00-17:00 (excluding 12:00-13:30)
 [Address] (Corporate) 273-0045, 1-1-5 Yamate, Funabashi City, Chiba Prefecture, Chanel After Sales Service

[Overhaul basic fee]

・Battery service replacement from 6,600 yen
・Total Service Quartz Model \40,700~
・Automatic winding model: from 49,500 yen
・J12 Caliber 12.1 \58,300~

【home page】

Chanel

9. Girard-Perregaux

Girard-Perregaux has been under the umbrella of the Kering Group since 2011. Currently, Sowind Japan Co., Ltd. is the sole distributor of Girard-Perregaux (Ulysse Nardin) in Japan.

Girard-Perregaux guarantees all watches sold by authorized dealers for two years from the date of purchase. All overhauls are covered by a one-year internal repair warranty.

Please note that, in principle, shipping fees for repairs are prepaid, and there is a cancellation fee for obtaining an estimate, which will cost you 4,400 yen. We recommend that you call in advance to confirm.

 [Contact] Sowind Japan Co., Ltd.
 [Telephone] 03-5211-1791
 [Business hours] Weekdays 9:30-18:00
 [Address] 3F Hirakawacho Kyowa Building, 2-2-1 Hirakawacho, Chiyoda-ku, Tokyo 102-0093

[Overhaul basic fee]

・Quartz service (battery replacement) from ¥16,500
・Quartz overhaul: from ¥57,200
・3-hand hand-wound (strap) \42,900~
・3-hand hand-wound (bracelet) \51,700~
・3-hand automatic (strap) \53,900~
・3-hand automatic (bracelet) \62,700~
・Chronograph automatic (strap) \80,300~
・Chronograph automatic (bracelet) \89,100~
・Complications (chronograph, big date, moon phase, pointer date, etc.) ¥127,600 and up

*Since light polishing is included in the overhaul fee, the basic overhaul fee differs between the strap and bracelet.

【home page】

Sowind Japan Co., Ltd.

10. Panerai

Panerai, which belongs to the Richemont Group, can receive the same maintenance as domestic genuine products even if it is a parallel import, as long as the watch itself is genuine. In addition, after the overhaul, a repair warranty is provided for two years, which is reassuring.

Registration with [Pam.Guard] is required, but you can extend the warranty up to 8 years. Please register within 2 years of purchase. Shipping costs for estimates and shipping costs in case of cancellation of repairs will be borne by the customer. Panrai

 [Contact] Richemont Japan Ltd. Technical Service
 [Telephone] (For individuals only) 0120-18-7110 (Excluding Saturdays, Sundays, and holidays / Open from 9:30 to 18:00)
 [Address] MSC Fukagawa Building No. 2, 2-9-8 Saga, Koto-ku, Tokyo 135-0031

[Overhaul basic fee]

・Automatic winding overhaul basic fee: 79,200 yen
・Models equipped with complex mechanisms require a separate quote.
*Polishing is not included in the overhaul and will incur an additional charge.
・Case only polishing \12,100~
・Case and bracelet polishing \28,050~

【home page】

Panerai

⑪ Piaget

Piaget, which belongs to the Richemont Group, can receive the same maintenance as domestic genuine products even if it is a parallel import, as long as the watch itself is genuine. In addition, a repair warranty is provided for two years after the overhaul.

You will need to register for [PIAGET CARE] , but you can extend the warranty for up to 8 years. Please register within 2 years of purchase.

Piaget can repair any in-house movement produced over the past 140 years, from vintage to current models.

 [Contact] Richemont Japan Ltd. Technical Service
 [Telephone] 03-5639-7253 (Open from 9:30 to 18:00 / Excluding Saturdays, Sundays, and holidays)
 [Address] MSC Fukagawa Building No. 2, 2-9-8 Saga, Koto-ku, Tokyo 135-0031

[Overhaul basic fee]

・Free battery replacement service
・Complete service from 87,560 yen
・Polishing service: from 37,400 yen
*Polishing is not included in the overhaul and the price is for models without complicated mechanisms.

[Delivery repair service]

You can request a special shipping kit by emailing customer.care.jp@piaget.com or calling 0120-73-1874 .

【home page】

Piaget

⑫Breitling

Breitling, which provides its own maintenance, has a parallel trade distinction (the difference between domestic regular products and parallel imports). Club Breitling members (those who purchase from domestic regular retailers) have a special price setting, and can receive maintenance at about half the price. If you apply for membership when purchasing a watch, you will receive a membership card by mail as proof of membership.

In addition, all models equipped with in-house movements are covered by a 5-year warranty, while models equipped with other calibers are covered by a 2-year warranty, so we recommend that you check the caliber in advance. In addition, parts are generally held for 10 years.

Britling

 [Contact] Studio Breitling Ginza 
[Telephone] 03-5250-7011 (Business hours: 10:00-19:00, Closed on Saturdays, Sundays, and public holidays)
 [Address] 6F Tsukamoto Sozan Building, 4-2-15 Ginza, Chuo-ku, Tokyo 104-0061

[Overhaul basic fee]

Breitling publishes a detailed price list on their website.

Please check the following link for more details.

[Repair price list]
*Polishing fees are included in the overhaul fee.

[ Pick-up service ]

There is a pickup service fee of 880 yen , and there is a cancellation fee associated with obtaining a quote, so we recommend that you check in advance.

【home page】

Breitling

summary

What did you think.

Looking at the maintenance services offered by each brand, the Richemont Group's services stand out. In order to enjoy your watch for a long time, it may be important to pay attention to the service aspect when choosing a watch.

Also, regardless of the brand, an overhaul generally takes about a month (in the home country, it takes 3 months to a maximum of just under a year), and polishing only takes about 2 to 3 weeks. If you send it in for maintenance, you will have a period of time where you will be without it, so it might be a good idea to consider having a secondary device.

As a side note, there are cases where even the manufacturer cannot polish specially processed items such as DLC processed models. In particular, peeling of the processing directly affects the resale price, so this is also something you should check before purchasing.

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